So I’m at the Panera Bread in Reston again, and guess what’s not working?

The air conditioning. It’s over 90 degrees outside, too.

Also the network. Luckily I gave up on the Panera network a while back and bought a Verizon BroadbandAccess card.

Most of the staff are watching a customer-service training video of all things in the back of the place.